How do you verify guests?
Every user is required to complete their VacayMyWay profile with up to date contact information (name, address, email, and phone number are required to list and book properties on VacayMyWay. Users completes the ID verification process while creating their VacayMyWay account profile. Users are put through a combination of checks against our database and are also checked by our biometric and ID verification software. The user will scan a QR code to take a selfie and then upload a copy of photo identification card (such as Drivers License or Passport). There are no credit pulls during the verification process. Users with an incomplete profile or incomplete verification will not be able to transact on VacayMyWay until these steps have been completed.
Does every user and property get verified?
What if I get a booking from a guest that has stayed before? Will they need to be verified again?
Only if there is a substantial gap between the guest’s bookings. This allows us to complete checks on whether the guest has received bad reviews or caused damage in-between bookings.
Is my personal information and guest information safe?
Yes – our process has been designed to ensure your information is 100% secure. All personal information is encrypted, ensuring all personal identifying information remains protected. We will only show partial personal information to ensure the privacy of our members.