ID Verification

How do you verify guests?

Travelers/Users complete the ID verification process while creating their VacayMyWay account profile. Users are put through a combination of checks against our database and are also checked by our bio-metric and ID verification software.

Steps (PC):

The user will scan a QR code to take a selfie
User uploads a copy of photo identification card (such as Drivers License or Passport).

Steps (Mobile):

User uploads a copy of photo identification card (such as Drivers License or Passport).
User takes a 'selfie' with camera (make sure it has access to your broswer)

There are no credit inquiries during the verification process.

Users with an incomplete profile or incomplete verification will not be able to transact on VacayMyWay until these steps have been completed.

Does every traveler get verified?

Yes.

Is my personal information and guest information safe?

Yes – our process has been designed to ensure your information is 100% secure. All personal information is encrypted, ensuring all personal identifying information remains protected. We will only show partial personal information to ensure the privacy of our members.

If you’ve received the error ‘Camera and Microphone Access Required’ -or- 'Activate Webcam' , this means your device is currently not allowing the browser to use your camera or microphone in order to complete the interview.

To allow this access, follow the steps below:

iOS

Go to your device Settings

Scroll down and tap ‘Safari’

Locate ‘Camera’ under ‘Settings for Websites’

Starting with ‘Camera’, check that the access is set to ‘Ask’

‘Ask’ will give you a prompt in the browser that will ask permission to use the camera. Be sure to choose ‘Allow’.

Chrome

Android system settings

If Chrome has permission to access the camera and microphone, your Android phone may have blocked access to the camera. Follow the instructions below to give the browser permission from the system settings.

Open the Settings app on your phone.
Tap Apps.
Find and tap the browser you're using.
- If you can't find it, tap See all ### apps (where ### is the number of apps on your phone).
Tap Permissions.
Tap Camera (or Microphone).
Tap Allow only while using the app to enable the hardware for this app.